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Cumberland County · Fayetteville metro
Fayetteville At A Glance
Fayetteville is North Carolina's sixth-largest city, with 209,496 residents in the Census Bureau's 2024 estimate. It lies in Cumberland County. The Fayetteville metro area is named for it.
People 65 and older make up 12.9% of the population here, below North Carolina's 17.2%. Among residents 65 and older, 40.4% report a disability (statewide: 33.1%). Households with at least one person 65 or older: 24.6%, against 30.9% statewide.
Apartment and condominium buildings of five or more units hold 24.1% of Fayetteville's homes (14.2% statewide). Half of Fayetteville's homes were built in 1984 or earlier (North Carolina: 1991).
Sources: U.S. Census Bureau, Vintage 2024 population estimates, sub-est2024_37.csv (POPESTIMATE2024); U.S. Census Bureau, American Community Survey 2020-2024 5-year estimates, tables B01001, B01003, B11001, B11007, B18101, B25024, B25035. Survey figures are estimates and are shown only where their margin of error is small.
The online store
Shop For Fayetteville
Collections picked for Fayetteville from the figures above. Orders over $500 ship to Fayetteville free, we pay the sales tax, and installed equipment is priced online for your home with installation in North Carolina included.
Stairlifts
Single-family detached houses are 61.6% of Fayetteville homes. Price a stairlift for your own staircase, installation included.
All Stairlifts
Bruno
Bruno Outdoor Elite SRE-2010E
400 lb lift capacity
Priced for your home, installation included
Bruno
Bruno Elite Curve Outdoor Stairlift CRE-2110E
Handcrafted curved rail
Priced for your home, installation included
Bathroom Safety
Whether the bathroom is in a house or in one of the larger buildings that hold 24.1% of homes here, these ship to the door.
All Bathroom Safety
Vive Health
Bariatric Shower Chair
Backless shower chair that holds up to 550 lbs
$69.99
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Vive Health
28 x 16 Inch Bath Mat
Measures 28 in by 16 in
$22.99
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Vive Health
Bendable Lotion Applicator
Flexible handle for reaching the back, neck and feet
$19.99
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Vive Health
Angled Metal Grab Bar
16” long, 45-degree angle
$39.99
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Walkers & Rollators
Rollators, walkers and canes. The disability rate among people 65 and over here is 40.4%.
All Walkers & Rollators
Vive Health
CarbonGlide Rollator
Reverse-style upright handles
$429.99
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Vive Health
Bariatric Rollator
Supports up to 500 lbs.
$199.99
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Vive Health
Compact Air Frame Walker
Aluminum walker weighing 7 lb
$94.99
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Vive Health
Carbon Fiber Cane
Carbon fiber, 0.82 lb
$79.99
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Power Wheelchairs
Folding, travel and full-size power chairs, for the 16% of residents here who report a disability and the people around them.
All Power Wheelchairs
Pride Mobility
Jazzy® 600 ES
20.5" turning radius
$3,999
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Pride Mobility
Go Chair®
Heaviest piece 36 lbs.
$1,776
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Pride Mobility
Jazzy® EVO 614
22" turning radius
$4,099
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
Pride Mobility
JAZZY EVO 613, LITHIUM
Lithium battery, 18.5 lbs.
$4,199
Lower 48 and DC only. No Alaska, Hawaii or U.S. territories.
What We Install And Service In Fayetteville
The same range everywhere. Nothing is held back for the bigger markets.
Stairlifts
Straight, curved and outdoor. A straight lift is two to four hours in one visit; a curved rail is built to your staircase.
Ramps & Door Openers
Modular ramps that come back out, threshold work, powered door operators, and grab bars fixed to something solid.
Platform Lifts & Elevators
Where a compliant ramp will not fit the site, or where a wheelchair has to travel with the person.
Mobility & Medical Equipment
Power chairs, scooters, seating and positioning, fitted by ATPs and CRTS rather than picked from a catalog.
Vehicle & Driving Solutions
Hand controls, left foot accelerators, passenger brakes, lifts and transfer seating.
Service & Repair
Including equipment we did not sell, and equipment whose original installer has gone out of business.
For homeowners and families
Staying In The House You Chose In Fayetteville
Most people cannot name the product they need, and there is no reason they should. Point at the part of the house that has become difficult and we will tell you what goes there.
Individuals & familiesWhich Part Of The House Is The Problem In Fayetteville?
Point at a room.
The front door
Steps up to the door, a threshold that catches a wheel, a door too heavy to hold open.
The stairs
The bedroom and the proper bathroom are upstairs, and the stairs have become a decision several times a day.
The bathroom
Getting in and out of the bath or shower, and standing up again. Most falls at home happen in this room.
Moving around inside
Getting out of a chair without help, and getting from room to room without holding the furniture.
Getting in the car
The chair will not go in the trunk, or getting into the seat has become the hard part of every trip.
For school districts and transit agencies
Keeping Lifts And Bus AC Running In Fayetteville
Wheelchair lift preventive maintenance, securement service and bus air conditioning, scheduled in your yard around your routes, with a digital record per unit rather than per bus.
Government & transitOn A Bus, This Is What We Get Called About
Districts and agencies around Fayetteville call us about three things. Point at whichever is costing you buses.
The air conditioning system
Roof units front and rear, working hardest on short routes where the door opens every few minutes. It is usually the first thing to fail in May, and the students who cannot tell you they are overheating are the ones sitting under it.
The wheelchair lift
Cycled several times a day by drivers who were trained once. Most failures we find are wear and adjustment rather than a broken part, which is exactly what preventive maintenance catches.
Securement inside
Tracks, retractors, and occupant restraints. Worn webbing and the wrong attachment point are the two things we find most, and neither shows up until it matters.
For care communities and senior living
Everything That Moves A Resident In Fayetteville
Ceiling track and patient lifts, resident mobility equipment, bathing and adult changing, building access, and free on-site tune-up clinics for equipment residents already own.
Healthcare & senior livingWhich Part Of The Community Is The Problem In Fayetteville?
From the front door to the shuttle in the lot. Point at whichever is causing you trouble.
Entrances and common areas
Doors a resident cannot pull open, thresholds that catch a caster, a few steps into a dining room or activity space.
Resident rooms
Transfers between bed, chair, and bathroom. This is where staff injuries come from, and where the right equipment pays for itself twice.
Bathing and changing
The room where most falls happen, and where adult changing needs are the gap families notice first.
What residents use daily
Chairs, scooters, walkers, and seating, whether the facility owns them or the resident brought them from home.
Getting residents out
Appointments, outings, and family visits. The bus or van is part of the building as far as a resident is concerned.
For drivers and passengers
Getting In The Car, And Driving It, In Fayetteville
Hand controls, left foot accelerators, passenger brakes, transfer seating, wheelchair and scooter lifts, securement, and wheelchair accessible vehicles. Most people assume they have to buy a van. Usually they do not.
Vehicle & driving solutionsWheelchair accessible vehicles
A Wheelchair Accessible Van For Under $40,000
A wheelchair accessible minivan cost about $40,000 three years ago. Today it is $70,000 and up.
So we stopped selling them. Instead you buy a high-roof van from a dealer at a normal price, and we install the wheelchair lift and securement for under $12,500. Most people end up between $32,500 and $42,500 for everything.
A converted minivan today
$70,000 and up
The route we now recommend
$32,500 to $42,500 all in
Who We Work With In Fayetteville
Six different people find this page looking for six different things. Start with whichever one is you.
Homeowners and families
Stairlifts, ramps, grab bars and bathroom safety so somebody can keep using the whole house. Free survey at your address, and a written quote before anything is ordered.
Adult children arranging it
Often organizing this from another state for a parent who did not ask for help. We will talk to you, survey the house, and tell you honestly what is needed and what is not.
Veterans and the VA
A federal contractor and approved vendor to the VA. We cannot tell you what the VA will pay for, only what we have supplied before, and how to request us by name.
School districts and transit
Wheelchair lift preventive maintenance and bus air conditioning, scheduled in your yard around your routes, documented per unit rather than per bus.
Care and senior living
Ceiling track, patient lifts, resident equipment and free on-site tune-up clinics for equipment residents already own, whoever sold it.
Businesses and public buildings
ADA audits with measured findings and a costed path, plus the work itself: ramps, door operators, platform lifts and accessible counters.
Worth knowing before you call anybody
How North Carolina Regulates This Equipment
The state elevator program exists, and single-family homes are written out of it.
This state licenses and inspects elevator work in commercial and public buildings and specifically excludes private residences. A stairlift, platform lift or home elevator in a single-family house therefore sits outside the state program. That does not mean nothing applies: local permits and a general contractor or home improvement license often do.
Local permits are the thing to check here, not the state program.
Where a local building permit applies, we pull it rather than leaving it to you.
This is our own licensing review rather than legal advice, and rules change. We confirm the current requirement for your address before we quote.
- Licensing held in our own name
- Not borrowed from a subcontractor
- Permits and inspection handled by us
- Confirmed for your address before quoting
What People In Fayetteville Ask
Turn a card over.
Elsewhere In North Carolina
Other places we are asked about most often in this state.
What A Stairlift Or Ramp Costs In Fayetteville
We will not publish a number, because the honest one depends on your staircase and your entrance. What we can do is tell you exactly what moves it, so you can judge a quote from anybody.
Straight or curved
The biggest factor on a stairlift by a distance. A straight rail is cut from stock and fitted in two to four hours. A curved rail is manufactured to your staircase, which takes three to five weeks and costs substantially more.
Rise and run
A ramp is priced by length, and length is set by the rise. Roughly twelve inches of run per inch of rise, plus landings. Past about two feet, a platform lift usually takes less room and less money.
Site preparation
A concrete pad, a power run, or blocking behind a wall. This is where a job gets longer as well as dearer, and it is what a photograph on a website can never tell you.
Capacity and seating
Lifts run from 300 lb to 600 lb, and clinical seating on a power chair is frequently more than the chair under it. Both are specification rather than upsell.
Indoor or outdoor
Weather-rated equipment costs more and is not optional outside. An indoor unit put outdoors fails within a season and we will not fit one that way.
The survey is free, the quote is written, and the price you agree to is the price of the job. Sometimes the honest answer is a two hundred dollar grab bar rather than a twelve thousand dollar lift, and we will say so.
The Manufacturers Behind The Work
Authorized dealer relationships across stairlifts, elevators, platform lifts, vehicle equipment, driving controls, securement, bus air conditioning, power mobility, and home medical. Carrying this many lines is what lets us match equipment to a situation instead of the other way around.
How The Work Happens
Five steps. You can stop at any of them, and nothing is charged until you have said yes to a written scope.
-
1 You tell us what is difficult
Not what product you think you need. The stairs, the front step, the bath, getting into the car. Working out the product is our job.
A call, not a sales pitch -
2 We come out and measure
On site, at your address, free. We check the space, the power, and the structure, and we talk through how the room actually gets used.
Free, and no obligation -
3 You get it in writing
An itemized scope and a price, with the lead time stated honestly. The price you agree to is the price of the job. Take as long as you like with it.
The price does not move -
4 Our technicians install it
Our own people, not a subcontractor, who stay until everyone who has to operate it can operate it confidently.
Our own crews -
5 We service it afterward
The company that installed it is the company that maintains it. You are not handed to somebody else once the invoice clears.
Same company, years later
Questions From Fayetteville
Do you install stairlifts in Fayetteville?
Yes, straight, curved and outdoor. A straight lift is two to four hours in a single visit. A curved rail is manufactured to your staircase, which takes three to five weeks and then one day to fit. Permits in Cumberland County are pulled by us rather than left to you.
Do you sell scooters and power wheelchairs in Fayetteville?
Yes, and we fit them to the person rather than sell them off a shelf. Our ATPs and CRTS handle seating and positioning, which is what decides whether a chair gets used or abandoned in a hallway.
Can you build a wheelchair ramp?
Yes. Modular aluminum that installs fast and comes back out, or permanent construction. A compliant ramp needs roughly twelve inches of run per inch of rise, so we measure before promising anything.
Will you service equipment you did not sell?
Usually. Send us the make and model. If the original installer has gone out of business, that is a call we take often and can normally pick up.
Is there a charge for the survey?
No. All consultations, estimates, and scopes of work are provided completely free of charge, with no pressure or obligation. Sometimes the honest answer is a two hundred dollar grab bar rather than a twelve thousand dollar lift.
Do you work with the VA?
Yes. We are a federal contractor and approved vendor to the VA. We cannot tell you what the VA will pay for, only what we have been contracted to supply before.
How do I get a price?
Tell us what has become difficult and we come out and measure. The price arrives in writing with the lead time stated honestly, and the price you agree to is the price of the job.
The Credentials Behind The Work
Anybody can sell equipment. Installing it legally, configuring it clinically, and servicing it afterward takes credentials that have to be earned and kept current. Here is what our team holds.
State Elevator Mechanic Licenses
Licensed elevator mechanics, state by state. Residential elevators and platform lifts are regulated work in most jurisdictions, and this is the license that makes it legal to do.
ATP, Assistive Technology Professional
RESNA-recognized credential for evaluating a person's needs and specifying the assistive technology that fits. This is who you want configuring a power chair or a seating system.
CRTS, Complex Rehab Technology Supplier
The credential for supplying individually configured complex rehab. It is what separates a supplier who works alongside your clinical team from one who ships a box.
CAPS, Certified Aging-in-Place Specialist
Training in modifying a home so someone can stay in it. It is the difference between installing equipment and understanding the house it goes into.
Mobility Service Excellence
Industry service certification covering installation, maintenance, and repair standards across mobility equipment.
EPA Section 609
Federal certification for handling refrigerant in vehicle air conditioning. It is required to legally service a bus AC system, and it is why fleet work is something we can actually take on.
What Our Customers Say
What People Say After We Leave
Pulled directly from our verified Google reviews. We respond to every single one.
Customer reviews on Google
Mason is a wonderful service technician! We live in “rural country” of NE Georgia and he drove all this way to get my Dad’s chair lift up and running. Thank you, Mason AND Custom Mobility!
As a fellow business owner, I have seen this company do all of their work with as much professionalism and tact as any that I have ever encountered. I thoroughly enjoy actually witnessing people who care about their work and show it through their actions, and the owner at Customer Mobility is the ep…
My Service Technician is truly the best! He responded within a day and he fixed the chairlift in less than an hour! It’s reassuring to know that we can depend upon Custom Mobility!
Request A Survey In Fayetteville, NC
Tell us what has become difficult and we will come out and measure. All consultations, estimates, and scopes of work are provided completely free of charge. No pressure or obligation.