Free Consultation | Estimate
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Answer a few questions about the entrance and see the modular ramp it needs, with its price, installation included.
Answer a few questions about the door and see the opener we would recommend, with its price and installation as its own line.
Point at one.
Four questions. The first one settles most of it, and it is pure arithmetic.
A compliant ramp needs about twelve inches of run for every inch of rise, plus landings. Two steps is manageable. A four-foot porch wants close to fifty feet of ramp, which is when a platform lift becomes the sensible answer rather than the expensive one.
Low rise: a ramp fits Higher rise: a lift takes less roomModular aluminum goes in without pouring concrete and comes back out. Poured concrete is permanent and looks it. Coming home from hospital next week is a different purchase from planning to stay for twenty years.
Temporary: modular, removable, rentable Permanent: built to stayGetting to a door is not the same as getting through it. A closer that needs real force, a threshold that catches a caster, or a handle that cannot be gripped will stop somebody who has just come up a perfectly good ramp.
Door manageable: threshold work only Too heavy: powered operatorThe bathroom is where most falls at home happen, and it is usually the next call after the entrance. Grab bars need blocking behind the wall, which is worth finding out about while somebody is already on site.
Entrance only for now Bathroom too: bars, seating, railsAccess work covers a wide range, from a two hundred dollar grab bar to a full entrance rebuild. These are the factors.
Rise and total run
Ramps are priced by length, and length is set by the rise. This is the single biggest factor.
Modular or permanent
Aluminum goes in fast and comes back out. Concrete or timber is construction.
Powered door operators
The operator, the power run, and the actuators. More in a commercial setting where code applies.
Landings and turns
Every direction change needs a level landing. A switchback costs more than a straight run of the same length.
Wall condition
Grab bars need something solid behind them. Tile, plaster, and missing blocking all add work.
Commercial code
ADA requirements, permits, and inspection where the building is open to the public.
The bars show relative impact, not dollars. For a real number, the survey is free.
The right answer depends almost entirely on the rise and how long you need it.
A modular ramp
CostHundreds to thousands
TimeOften one visit
Fast, removable, rentable, and no concrete. The best answer for most low rises and for anything temporary.
A poured ramp
CostMore
TimeWeeks
Permanent and can be made to look like part of the house. It is construction, with the schedule that implies.
A platform lift
CostThousands
TimeWeeks
Takes far less room than a compliant ramp once the rise passes about two feet.
Threshold work alone
CostHundreds
TimeOne visit
Where the only obstacle is a lip or a heavy door. Ask before assuming you need something larger.
Six things, and the two that fail most often are the two people never look at.
Measured rather than eyeballed. A ramp that is too steep is not a ramp, it is a hazard with a handrail.
Level rest points at the top, the bottom, and at every turn. This is what most homemade ramps get wrong.
Slip resistant in rain and ice. A wet timber ramp in January is more dangerous than the step it replaced.
A raised edge that stops a caster running off the side. Easy to leave out, and the reason for a lot of falls.
Both sides, at the right height, continuous through the turns and graspable by somebody with limited hand strength.
Where the ramp meets the door. A perfect ramp to a two-inch lip has not solved anything.
Three things we hear about entrances and bathrooms.
Photographed on the day, in real homes and buildings.
Carrying several lines means the equipment gets matched to the situation rather than the situation getting matched to the equipment.
A conversation about the person, the building or the fleet, and the budget. Free, and with no obligation to buy anything.
A technician surveys the site in person and gives you a written scope, so the price you agree to is the price of the job.
Factory-certified technicians install and commission the equipment, and stay until everyone who has to operate it can.
Maintenance and repair for as long as you own the equipment, from the people who put it in. Scheduled preventive maintenance where a contract calls for it.
Anybody can sell equipment. Installing it legally, configuring it clinically, and servicing it afterward takes credentials that have to be earned and kept current. Here is what our team holds.
Licensed elevator mechanics, state by state. Residential elevators and platform lifts are regulated work in most jurisdictions, and this is the license that makes it legal to do.
RESNA-recognized credential for evaluating a person's needs and specifying the assistive technology that fits. This is who you want configuring a power chair or a seating system.
The credential for supplying individually configured complex rehab. It is what separates a supplier who works alongside your clinical team from one who ships a box.
Training in modifying a home so someone can stay in it. It is the difference between installing equipment and understanding the house it goes into.
Industry service certification covering installation, maintenance, and repair standards across mobility equipment.
Federal certification for handling refrigerant in vehicle air conditioning. It is required to legally service a bus AC system, and it is why fleet work is something we can actually take on.
Real work in real homes and buildings, photographed on the day.
What Our Customers Say
Pulled directly from our verified Google reviews. We respond to every single one.
Customer reviews on Google
Mason is a wonderful service technician! We live in “rural country” of NE Georgia and he drove all this way to get my Dad’s chair lift up and running. Thank you, Mason AND Custom Mobility!
As a fellow business owner, I have seen this company do all of their work with as much professionalism and tact as any that I have ever encountered. I thoroughly enjoy actually witnessing people who care about their work and show it through their actions, and the owner at Customer Mobility is the ep…
My Service Technician is truly the best! He responded within a day and he fixed the chairlift in less than an hour! It’s reassuring to know that we can depend upon Custom Mobility!
A modular ramp is typically installed in a day. Permanent construction takes longer and may need a permit.
ADA guidance is twelve inches of run per inch of rise. Where there is not room, a platform lift usually is the answer.
Roughly twelve inches of run for every inch of rise, plus level landings at the top, the bottom, and every turn. A four-foot rise wants close to fifty feet of ramp, which is when a platform lift takes less room.
Modular aluminum installs fast and comes back out. Poured concrete is permanent and can be finished to match the house. The right answer depends mostly on how long you need it.
Yes, residential and commercial. Where a door is too heavy to manage with a walker, a cane, or full hands, a powered operator often solves more than a ramp does.
Yes. The bar is the easy part; finding something solid behind the tile is the work. A bar fixed into plaster holds until the moment somebody needs it.
Sometimes, particularly for permanent ramps and for commercial work. We handle it, and we will tell you at the quote if one applies.
A free survey, a written scope, and a number that does not move afterward.