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What Membership Includes
For stairlifts, platform lifts and personal vehicles that we maintain in the areas we serve.
Preventive Maintenance
A 1-hour maintenance visit every year, or two a year with the second at half price.
Batteries Every Two Years
Two new batteries every two years of membership for stairlifts and platform lifts, and battery function checked at every visit.
Priority Scheduling
Members go to the front of the line for service and repairs.
Member-Only Discounts
Member pricing on products and services, plus special member offers and giveaways.
Membership Prices
Billed once a year. At checkout you can pay over time with Affirm, Klarna or Afterpay.
| Where the equipment is | One visit a year | Two visits a year |
|---|---|---|
| Within 30 minutes of our service center | $25 a month ($300 a year) | $37.50 a month ($450 a year) |
| Farther than 30 minutes | $35 a month ($420 a year) | $50 a month ($600 a year) |
See Your Price And Join
Three questions: the equipment, how many visits a year, and the ZIP code where it is.
Questions About Membership
What does a maintenance visit include?
A 1-hour preventive maintenance service of your stairlift, platform lift or personal vehicle, including a check of power and battery function.
How are batteries handled?
Stairlifts and platform lifts get two new batteries every two years of membership. Battery function is checked at every visit.
What is the difference between one and two visits a year?
Two visits a year means a preventive maintenance service about every six months. The second visit is half price.
Why does the price depend on my ZIP code?
There are two prices: one within 30 minutes of our service center, and one for everywhere farther that we serve. The ZIP code tells us which applies.
How do I pay?
The membership is paid once a year on our secure checkout. You can pay over time with Affirm, Klarna or Afterpay there, or pay by card.
What else do members get?
Priority scheduling for service and repairs, member-only discounts on products and services, and special member offers and giveaways. Member discounts do not apply to Smirthwaite or Proactive Medical products, or to EZ-ACCESS portable ramps, threshold ramps and handrails, or to Open Sesame door openers and parts bought for self-installation.
Membership Terms
- A membership covers one stairlift, platform lift or personal vehicle at the address given at checkout.
- An annual membership runs for one year from the date of payment. Maintenance visits are scheduled with you; every visit is a 1-hour preventive maintenance service. Repairs and parts found during a visit are quoted separately, at member pricing.
- Battery replacement (two batteries, stairlifts and platform lifts) is included every two years of continuous membership.
- A monthly membership renews every month until you cancel. We offer it after a completed service. To cancel, call us or reply to any membership email.
- The price depends on whether the equipment is within 30 minutes of our service center or farther, and is set when you join.
Questions About Membership?
Call us and we will help you choose the right plan and schedule your first visit.