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Mobility and home access in Chamblee, GA.

Serving Chamblee and the rest of DeKalb County. Our technicians are mobile rather than dispatched from one shop, so Georgia is scheduled the same way everywhere. We survey on site, quote in writing, install with our own people, and service it afterward.

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4.6 from 101 Google reviews 1990 serving families since40+ authorized manufacturer brands32 states served

What We Install And Service In Chamblee

The same range everywhere. Nothing is held back for the bigger markets.

01

Stairlifts

Straight, curved and outdoor. A straight lift is two to four hours in one visit; a curved rail is built to your staircase.

02

Ramps & Door Openers

Modular ramps that come back out, threshold work, powered door operators, and grab bars fixed to something solid.

03

Platform Lifts & Elevators

Where a compliant ramp will not fit the site, or where a wheelchair has to travel with the person.

04

Mobility & Medical Equipment

Power chairs, scooters, seating and positioning, fitted by ATPs and CRTS rather than picked from a catalog.

05

Vehicle & Driving Solutions

Hand controls, left foot accelerators, passenger brakes, lifts and transfer seating.

06

Service & Repair

Including equipment we did not sell, and equipment whose original installer has gone out of business.

Working In Chamblee

Chamblee sits in DeKalb County, Georgia.

We are not guessing at any of that from a map. The survey happens at your address, and the quote follows from what is actually there.

  • Transit access
  • Diverse community
  • Redevelopment
  • DeKalb County

For homeowners and families

Staying In The House You Chose In Chamblee

Most people cannot name the product they need, and there is no reason they should. Point at the part of the house that has become difficult and we will tell you what goes there.

Individuals & families

Which Part Of The House Is The Problem In Chamblee?

Point at a room.

1 2 3 4 5

The front door

Steps up to the door, a threshold that catches a wheel, a door too heavy to hold open.

The stairs

The bedroom and the proper bathroom are upstairs, and the stairs have become a decision several times a day.

The bathroom

Getting in and out of the bath or shower, and standing up again. Most falls at home happen in this room.

Moving around inside

Getting out of a chair without help, and getting from room to room without holding the furniture.

Getting in the car

The chair will not go in the trunk, or getting into the seat has become the hard part of every trip.

For school districts and transit agencies

Keeping Lifts And Bus AC Running In Chamblee

Wheelchair lift preventive maintenance, securement service and bus air conditioning, scheduled in your yard around your routes, with a digital record per unit rather than per bus.

Government & transit

On A Bus, This Is What We Get Called About

Districts and agencies around Chamblee call us about three things. Point at whichever is costing you buses.

1 2 3

The air conditioning system

Roof units front and rear, working hardest on short routes where the door opens every few minutes. It is usually the first thing to fail in May, and the students who cannot tell you they are overheating are the ones sitting under it.

The wheelchair lift

Cycled several times a day by drivers who were trained once. Most failures we find are wear and adjustment rather than a broken part, which is exactly what preventive maintenance catches.

Securement inside

Tracks, retractors, and occupant restraints. Worn webbing and the wrong attachment point are the two things we find most, and neither shows up until it matters.

For care communities and senior living

Everything That Moves A Resident In Chamblee

Ceiling track and patient lifts, resident mobility equipment, bathing and adult changing, building access, and free on-site tune-up clinics for equipment residents already own.

Healthcare & senior living

Which Part Of The Community Is The Problem In Chamblee?

From the front door to the shuttle in the lot. Point at whichever is causing you trouble.

1 2 3 4 5

Entrances and common areas

Doors a resident cannot pull open, thresholds that catch a caster, a few steps into a dining room or activity space.

Resident rooms

Transfers between bed, chair, and bathroom. This is where staff injuries come from, and where the right equipment pays for itself twice.

Bathing and changing

The room where most falls happen, and where adult changing needs are the gap families notice first.

What residents use daily

Chairs, scooters, walkers, and seating, whether the facility owns them or the resident brought them from home.

Getting residents out

Appointments, outings, and family visits. The bus or van is part of the building as far as a resident is concerned.

For drivers and passengers

Getting In The Car, And Driving It, In Chamblee

Hand controls, left foot accelerators, passenger brakes, transfer seating, wheelchair and scooter lifts, securement, and wheelchair accessible vehicles. Most people assume they have to buy a van. Usually they do not.

Vehicle & driving solutions

Wheelchair accessible vehicles

A Wheelchair Accessible Van For Under $40,000

A wheelchair accessible minivan cost about $40,000 three years ago. Today it is $70,000 and up.

So we stopped selling them. Instead you buy a high-roof van from a dealer at a normal price, and we install the wheelchair lift and securement for under $12,500. Most people end up between $32,500 and $42,500 for everything.

How the program works

A converted minivan today

$70,000 and up

The route we now recommend

$32,500 to $42,500 all in

Who We Work With In Chamblee

Six different people find this page looking for six different things. Start with whichever one is you.

01

Homeowners and families

Stairlifts, ramps, grab bars and bathroom safety so somebody can keep using the whole house. Free survey at your address, and a written quote before anything is ordered.

02

Adult children arranging it

Often organizing this from another state for a parent who did not ask for help. We will talk to you, survey the house, and tell you honestly what is needed and what is not.

03

Veterans and the VA

A federal contractor and approved vendor to the VA. We cannot tell you what the VA will pay for, only what we have supplied before, and how to request us by name.

04

School districts and transit

Wheelchair lift preventive maintenance and bus air conditioning, scheduled in your yard around your routes, documented per unit rather than per bus.

05

Care and senior living

Ceiling track, patient lifts, resident equipment and free on-site tune-up clinics for equipment residents already own, whoever sold it.

06

Businesses and public buildings

ADA audits with measured findings and a costed path, plus the work itself: ramps, door operators, platform lifts and accessible counters.

Worth knowing before you call anybody

How Georgia Regulates This Equipment

Georgia regulates elevators, platform lifts and stairlifts, and we are licensed here.

Georgia is one of the most heavily regulated states in the country for this equipment. Elevators, vertical platform lifts and stairlifts all fall under state regulation through the Office of Insurance and Safety Fire Commissioner, which means licensed installation and a state inspection rather than a handyman with a drill. Our licensing is held in our own name rather than borrowed from a subcontractor, and this is our home state.

Ask any company working in Georgia to show you their license. It is a legal requirement here, not a credential.

Permits and inspections here do not go through your county. Stairlifts, platform lifts and elevators all run through the state Office of Insurance and Safety Fire Commissioner, and we file with them rather than leaving it to you.

This is our own licensing review rather than legal advice, and rules change. We confirm the current requirement for your address before we quote.

  • Licensing held in our own name
  • Not borrowed from a subcontractor
  • Permits and inspection handled by us
  • Confirmed for your address before quoting

What People In Chamblee Ask

Turn a card over.

Elsewhere In Georgia

Other places we are asked about most often in this state.

What A Stairlift Or Ramp Costs In Chamblee

We will not publish a number, because the honest one depends on your staircase and your entrance. What we can do is tell you exactly what moves it, so you can judge a quote from anybody.

100 Effect on price

Straight or curved

The biggest factor on a stairlift by a distance. A straight rail is cut from stock and fitted in two to four hours. A curved rail is manufactured to your staircase, which takes three to five weeks and costs substantially more.

80 Effect on price

Rise and run

A ramp is priced by length, and length is set by the rise. Roughly twelve inches of run per inch of rise, plus landings. Past about two feet, a platform lift usually takes less room and less money.

60 Effect on price

Site preparation

A concrete pad, a power run, or blocking behind a wall. This is where a job gets longer as well as dearer, and it is what a photograph on a website can never tell you.

50 Effect on price

Capacity and seating

Lifts run from 300 lb to 600 lb, and clinical seating on a power chair is frequently more than the chair under it. Both are specification rather than upsell.

35 Effect on price

Indoor or outdoor

Weather-rated equipment costs more and is not optional outside. An indoor unit put outdoors fails within a season and we will not fit one that way.

The survey is free, the quote is written, and the price you agree to is the price of the job. Sometimes the honest answer is a two hundred dollar grab bar rather than a twelve thousand dollar lift, and we will say so.

The online store

Some Of This You Can Just Buy

Not everything needs a site survey and a written scope. If you know what you want, or you would rather browse than talk to anybody yet, our store lists every product line we carry, with prices.

What you can buy right now.

Stairlifts, elevators, platform lifts, and vehicle lifts are surveyed and installed rather than shipped, so those live on their own pages. Everything below is in the store.

Power Wheelchairs Power Wheelchairs Mobility Scooters Mobility Scooters Wheelchairs Wheelchairs Walkers & Rollators Walkers & Rollators Lift Recliners Lift Recliners Bathroom Safety Bathroom Safety Changing & Showering Changing & Showering Postural Seating Postural Seating Standing Frames Standing Frames Tables & Desks Tables & Desks Therapy & Stools Therapy & Stools Automatic Door Openers Automatic Door Openers
Shop Now

Still want a person? Everything in the store is sold and serviced by the same technicians, so call us instead and we will talk it through.

The Manufacturers Behind The Work

Authorized dealer relationships across stairlifts, elevators, platform lifts, vehicle equipment, driving controls, securement, bus air conditioning, power mobility, and home medical. Carrying this many lines is what lets us match equipment to a situation instead of the other way around.

Adapt Solutions Vehicle Lifts Access4U Ramps Open Sesame Door Openers Q'Straint Securement Sure-Lok Securement SureGrip Driving Aids MPS Driving Aids Driving Aids Mobility Innovations Driving Aids
Bus Climate Control Bus HVAC Trans/Air Bus HVAC Rifled Air Conditioning Bus HVAC Bergstrom Bus HVAC Permobil Complex Rehab Pride Mobility Power Mobility Invacare Power Mobility Drive Medical Home Medical Proactive Medical Home Medical ComfyGo Mobility Power Mobility Feather Mobility Power Mobility Bespoke Mobility Complex Rehab Smirthwaite Complex Rehab

See every brand we carry

How The Work Happens

Five steps. You can stop at any of them, and nothing is charged until you have said yes to a written scope.

  1. 1

    You tell us what is difficult

    Not what product you think you need. The stairs, the front step, the bath, getting into the car. Working out the product is our job.

    A call, not a sales pitch
  2. 2

    We come out and measure

    On site, at your address, free. We check the space, the power, and the structure, and we talk through how the room actually gets used.

    Free, and no obligation
  3. 3

    You get it in writing

    An itemized scope and a price, with the lead time stated honestly. The price you agree to is the price of the job. Take as long as you like with it.

    The price does not move
  4. 4

    Our technicians install it

    Our own people, not a subcontractor, who stay until everyone who has to operate it can operate it confidently.

    Our own crews
  5. 5

    We service it afterward

    The company that installed it is the company that maintains it. You are not handed to somebody else once the invoice clears.

    Same company, years later

Questions From Chamblee

Do you install stairlifts in Chamblee?

Yes, straight, curved and outdoor. A straight lift is two to four hours in a single visit. A curved rail is manufactured to your staircase, which takes three to five weeks and then one day to fit. Permits in DeKalb County are pulled by us rather than left to you.

Do you sell scooters and power wheelchairs in Chamblee?

Yes, and we fit them to the person rather than sell them off a shelf. Our ATPs and CRTS handle seating and positioning, which is what decides whether a chair gets used or abandoned in a hallway.

Can you build a wheelchair ramp?

Yes. Modular aluminum that installs fast and comes back out, or permanent construction. A compliant ramp needs roughly twelve inches of run per inch of rise, so we measure before promising anything.

Will you service equipment you did not sell?

Usually. Send us the make and model. If the original installer has gone out of business, that is a call we take often and can normally pick up.

Is there a charge for the survey?

No. All consultations, estimates, and scopes of work are provided completely free of charge, with no pressure or obligation. Sometimes the honest answer is a two hundred dollar grab bar rather than a twelve thousand dollar lift.

Do you work with the VA?

Yes. We are a federal contractor and approved vendor to the VA. We cannot tell you what the VA will pay for, only what we have been contracted to supply before.

How do I get a price?

Tell us what has become difficult and we come out and measure. The price arrives in writing with the lead time stated honestly, and the price you agree to is the price of the job.

The Credentials Behind The Work

Anybody can sell equipment. Installing it legally, configuring it clinically, and servicing it afterward takes credentials that have to be earned and kept current. Here is what our team holds.

Elevator Mechanic

State Elevator Mechanic Licenses

Licensed elevator mechanics, state by state. Residential elevators and platform lifts are regulated work in most jurisdictions, and this is the license that makes it legal to do.

ATP

ATP, Assistive Technology Professional

RESNA-recognized credential for evaluating a person's needs and specifying the assistive technology that fits. This is who you want configuring a power chair or a seating system.

CRTS

CRTS, Complex Rehab Technology Supplier

The credential for supplying individually configured complex rehab. It is what separates a supplier who works alongside your clinical team from one who ships a box.

CAPS

CAPS, Certified Aging-in-Place Specialist

Training in modifying a home so someone can stay in it. It is the difference between installing equipment and understanding the house it goes into.

MSE

Mobility Service Excellence

Industry service certification covering installation, maintenance, and repair standards across mobility equipment.

EPA 609

EPA Section 609

Federal certification for handling refrigerant in vehicle air conditioning. It is required to legally service a bus AC system, and it is why fleet work is something we can actually take on.

What Our Customers Say

What People Say After We Leave

Pulled directly from our verified Google reviews. We respond to every single one.

Customer reviews on Google

★★★★★
4.6 rating of 101 reviews
Get Your Free Quote
★★★★★
Mason is a wonderful service technician! We live in “rural country” of NE Georgia and he drove all this way to get my Dad’s chair lift up and running. Thank you, Mason AND Custom Mobility!
Susan Scarboro 3 months ago
★★★★★
As a fellow business owner, I have seen this company do all of their work with as much professionalism and tact as any that I have ever encountered. I thoroughly enjoy actually witnessing people who care about their work and show it through their actions, and the owner at Customer Mobility is the ep…
Zach Purcell 5 months ago
★★★★★
My Service Technician is truly the best! He responded within a day and he fixed the chairlift in less than an hour! It’s reassuring to know that we can depend upon Custom Mobility!
Linda Berrian 5 months ago

Read all of our reviews on Google

Request A Survey In Chamblee, GA

Tell us what has become difficult and we will come out and measure. All consultations, estimates, and scopes of work are provided completely free of charge. No pressure or obligation.

Schedule a free consultation (844) 799-0070