You tell us what is difficult
Not what product you think you need. The stairs, the front step, the bath, getting into the car. Working out the product is our job.
A call, not a sales pitch
Bruno · Straight stairlift
Bruno Elan SRE-5000
The straight stairlift most people end up with.
Priced for your home, installation included
Bruno's straight rail stairlift, made in the USA. Narrow rail, folding seat, footrest and arms, and a battery system that keeps working through a power cut. For a straight flight, this is the one we fit most often.
- 300 lb lift capacity
- Narrow vertical rail
- Made in USA
- Limited lifetime warranty
Questions? Call (844) 799-0070
Price This Bruno Elan SRE-5000 For Your Home
Answer a few questions and see the price of the Bruno Elan SRE-5000, installation included. If an answer rules it out, we tell you which one and price the model we would recommend instead.
Will It Fit Your Stairs?
The Bruno Elan SRE-5000 is a straight stairlift. Find the shape that looks like your staircase.
This model
A straight staircase with no turn or landing.
Needs a curved rail
For any staircase with a turn, a landing, or a spiral. The rail is manufactured to measurements taken from your actual stairs.
Not sure which you have? The quote builder asks about your stairs
Bruno · Straight stairlift
Who The Bruno Elan SRE-5000 Suits
We would rather tell you this is the wrong model than sell you one that does not fit the staircase or the person. If any of the below does not describe your situation, say so on the first call and we will point you at the right thing.
We are an authorized dealer, which means we sell it, install it, and service it afterward. Nothing here is drop-shipped to your door with an instruction sheet.
- A straight staircase with no turn or landing
- Somebody who can transfer onto a seat and sit safely
- Households that need the stairs kept usable on foot
What Matters About This One
The things that actually decide whether it is the right choice.
01
Fitted to the treads, not the wall
The rail sits on feet fixed into the stair treads, so the wall is untouched and the lift comes off cleanly if it is ever removed.
02
Folds out of the way
Seat, arms and footrest fold up against the rail when parked, so everybody else keeps using the stairs normally.
03
Works in an outage
Batteries charge at the parking points and run the lift through a power cut, with a manual lowering method as well.
04
Installed in an afternoon
A straight install is two to four hours, start to finish, in one visit.
05
When it is the wrong lift
Bruno does not recommend the Elan for someone who scoot-pivot transfers from a wheelchair without bearing weight through their legs, or whose knees buckle during a stand-to-sit transfer. For those situations Bruno names the Elite instead, and so do we. If that describes the transfer, ask us before you order.
Specifications
- Lift capacity
- 300 lb
- Rail
- narrow vertical rail
- Seat
- 90° easy-turn
- Remotes
- wireless
- Controls
- single-button operation
- Safety
- obstruction safety sensors
- Options
- folding rail, power swivel, power footrest
- Made in
- USA
Warranty
- Major components (motor, gearbox, drivetrain, static rail): lifetime, while the original purchaser owns the stairlift
- All other parts: two (2) years after installation by a Bruno Authorized Dealer
- Labor: first thirty (30) days after installation
- Warranty starts at installation, no later than 14 months after factory shipment
- Excludes misuse, abuse, accidents, neglect, consumables such as remote batteries, and reasonable wear and tear
Specifications and warranty terms are from the maker: bruno.com, player.flipsnack.com. Checked October 13, 2026.
Our Bruno Elan SRE-5000 Installations
Photos of this model from our own jobs.
How The Work Happens
Five steps. You can stop at any of them, and nothing is charged until you have said yes to a written scope.
-
1 -
2 We come out and measure
On site, at your address, free. We check the space, the power, and the structure, and we talk through how the room actually gets used.
Free, and no obligation -
3 You get it in writing
An itemized scope and a price, with the lead time stated honestly. The price you agree to is the price of the job. Take as long as you like with it.
The price does not move -
4 Our technicians install it
Our own people, not a subcontractor, who stay until everyone who has to operate it can operate it confidently.
Our own crews -
5 We service it afterward
The company that installed it is the company that maintains it. You are not handed to somebody else once the invoice clears.
Same company, years later
What People Ask About This Model
Turn a card over.
Compare It Against The Others
Every model we sell in this category, and the page that explains how to choose between them.
Bruno Elan SRE-5000
Straight stairlift
Bruno Elite SRE-2010
Straight stairlift
Bruno Elite Curve CRE-2110
Curved stairlift
Harmar Pinnacle SL300
Straight stairlift
Harmar Pinnacle SL600
Straight stairlift
Harmar Pinnacle SL600HD
Heavy duty straight stairlift
Harmar Helix CSL500
Curved stairlift
The Credentials Behind The Work
Anybody can sell equipment. Installing it legally, configuring it clinically, and servicing it afterward takes credentials that have to be earned and kept current. Here is what our team holds.
Elevator Mechanic
State Elevator Mechanic Licenses
Licensed elevator mechanics, state by state. Residential elevators and platform lifts are regulated work in most jurisdictions, and this is the license that makes it legal to do.
ATP
ATP, Assistive Technology Professional
RESNA-recognized credential for evaluating a person's needs and specifying the assistive technology that fits. This is who you want configuring a power chair or a seating system.
CRTS
CRTS, Complex Rehab Technology Supplier
The credential for supplying individually configured complex rehab. It is what separates a supplier who works alongside your clinical team from one who ships a box.
CAPS
CAPS, Certified Aging-in-Place Specialist
Training in modifying a home so someone can stay in it. It is the difference between installing equipment and understanding the house it goes into.
MSE
Mobility Service Excellence
Industry service certification covering installation, maintenance, and repair standards across mobility equipment.
EPA 609
EPA Section 609
Federal certification for handling refrigerant in vehicle air conditioning. It is required to legally service a bus AC system, and it is why fleet work is something we can actually take on.
What Our Customers Say
Google reviews of our company and our technicians, not of this one product.
★★★★★
4.6 rating of 101 Google reviews
Mason is a wonderful service technician! We live in “rural country” of NE Georgia and he drove all this way to get my Dad’s chair lift up and running. Thank you, Mason AND Custom Mobility!
As a fellow business owner, I have seen this company do all of their work with as much professionalism and tact as any that I have ever encountered. I thoroughly enjoy actually witnessing people who care about their work and show it through their actions, and the owner at Customer Mobility is the ep…
My Service Technician is truly the best! He responded within a day and he fixed the chairlift in less than an hour! It’s reassuring to know that we can depend upon Custom Mobility!
Ask Us About The Bruno Elan SRE-5000
Tell us about your staircase or your entrance and we will come out and measure. All consultations, estimates, and scopes of work are provided completely free of charge. No pressure or obligation.